Please note we record all calls, both incoming and outgoing, to ensure we provide the best service possible and to train our team to highest levels possible.
What kind of personal data do we collect?
Candidate Data –
To provide the best possible employment opportunities that are tailored to you, we need to process certain information about you. Depending on the relevant circumstances and applicable laws and requirements we may collect some or all (but not limited to) the information listed below to enable us to offer you employment opportunities which are tailored to your circumstances and interest.
- Contact details
- Identification information
- Information about past and current employment
- Education and qualifications
- Information about your lifestyle
Client Data –
We need to collect and use information about you, or individuals at your organisation, in the course of providing you services such as (i) finding candidates who are the right fit for you or your organisation; (ii) providing you with a Managed Service Provider Programmes (or assisting another organisation to do so); (iii) providing you with Recruitment Process Outsourcing services (or assisting another organisation to do so); and/or (iv) notifying you of content published by Amsource Technology which is likely to be relevant and useful to you. We may also hold extra information that someone in your organisation has chosen to inform us.
Supplier Data –
To ensure relationships run smoothly with our suppliers we collect the details for contacts within your organisation, such as names, telephone numbers and email addresses. We’ll also collect other information such as bank details, so that we can pay you if this is part of the contractual arrangements between us.
People whose data we receive from candidates and staff, such as referees and emergency contacts –
To provide candidates with suitable employment opportunities safely and securely and to provide for every eventuality for them and our staff, we need some basic background information. We only request basic contact details, so that we can get in touch with you either for a reference or because you have been listed as an emergency contact to one of our candidates or staff members.
Website Users –
The limited amount of data which we collect from our website users is collected to only help us improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency in which you access our website and the times that our website is most popular.
How do we collect your personal data?
Candidate data –
- Directly from you
- From third parties
Client Data –
- Directly from you
- From third parties
Supplier data –
- We collect your personal data during the course of our work with you People whose data we receive from candidates and staff, such as referees and emergency contacts -
- We collect your contact details only where a candidate or a member of staff puts you down as their emergency contact or where a candidate gives them to us for you to serve as a referee.
Website users –
- We collect your data automatically via cookies when you visit our website, in line with settings in your browser. Information regarding cookies is included further in this document.
How do we use your personal information?
In connection with a contract between you and us or an employer -
We may use and process your personal information where it is necessary for us to do so to in connection with, or anticipation of, a contract between you and us or an employer.
- to process your job application and otherwise manage the recruitment process;
- help potential employers assess and process your job application;
- help potential employers check and confirm the references that you provide as part of your job application;
- check with any necessary regulatory, industry and/or security authorities relevant to the position that you have applied for;
Our Legitimate Business Interest -
- We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes:
- help us identify you so we know who we are talking to;
- help prevent and detect fraud or loss;
- to contact you with information about opportunities that you might be interested in from time to time via phone, email or post;
- assess risk, carry out market research, statistical analysis, test systems, improve the way that we run our recruitment process and your application (including quality assurance) and analyse your application and recruitment history;
- train staff and monitor our services. This may mean that we record our conversations or our correspondence with you to make sure we are providing you with a good service and to make sure we keep to our legal and regulatory obligations.
Who do we disclose your info to?
Candidate Data –
We may share your personal data with various parties, in various ways and for various reasons. Primarily we will share your information with prospective employers to increase your chances of securing the job you want. Unless you specify otherwise, we may also share your information with associated third parties such as our CRM/service providers to help us provide you with the best possible service.
Client Data –
We will share your data: (i) primarily to ensure that we provide you with a suitable pool of candidates; (ii) to provide you with an MSP programme (or assist another organisation to do so): and/or (iii) to provide you with RPO services (or assist another organisation to do so). We may share your information with associated third parties such as our service providers to help us meet these aims.
Supplier Data -
Unless you specify otherwise, we may share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services.
How long do we keep your personal data for?
Personal data processed for any purpose or purposes shall not be kept for longer than is necessary. Amsource Technology reviews the length of time that personal data is kept, on a regular basis, considering the purpose or purposes for which the data is held and for how long. Any data that is no longer needed is updated, archived or securely deleted.
Making sure your personal data is secure
Whilst we are committed to protecting your data privacy rights by taking steps to protect user privacy, no data transmission over the internet can be entirely secure. We therefore do not guarantee the security of personal information that you send to us, or your use of the site. Any personal information you do send is at your own risk but once we receive it we use strict procedures to safeguard it.
How can you find out what personal data we hold about you?
You may ask us to confirm what information we hold about you at any time, and request us to modify, update or delete such information. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive”. If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request. If we refuse you request, we will always tell you the reason for doing so.To submit an SAR, click here
What are cookies, and why do we use them?
Further Detail on Cookies…
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
We can split cookies into 4 main categories:
- Category 1: strictly necessary cookies
- Category 2: performance cookie
- Category 3: functionality cookies
- Category 4: targeting cookies or advertising cookies
Category 1 - Strictly necessary cookies
These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like register for job alerts, cannot be provided.Please be aware our site uses this type of cookie
Category 2 - Performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.By using our website and online services, you agree that we can place these types of cookies on your device.
Category 3 - Functionality cookies
These cookies allow the website to remember choices you make (such as your user name and password) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.By using our website and online services, you agree that we can place these types of cookies on your device.
Category 4 - targeting cookies or advertising cookies
External links from our site
From time to time we may include hypertext links to sites which are created by individuals and companies outside of our group companies. We do this when there is a relevance to the topic you're reading about. Whilst we endeavor to check that the content of these sites is suitable, we unfortunately cannot take any responsibility for the practices of the companies who publish the sites that we link to, nor the integrity of the content contained within them.
If you have any further questions regarding our privacy, please contact us.
Submit a request here.